Monday, July 31, 2017

1600grand Problems Resolved


As of 11:45 AM, the problems with Staff Time Reporting and Staff Time Approval in 1600grand (as reported below) have been resolved.  Both tools are fully accessible.  

If you have difficulty with time entry or approval in 1600grand, please report it to the ITS Help Desk, 651-696-6525 or helpdesk@macalester.edu.

Original alert

This morning, Monday 7/31/17, several Macalester employees reported that they are unable to  access Staff Time Reporting in 1600grand. ITS Enterprise staff are aware of the problem and are working to fix it. We will report more information when we know it.  

Services affected: 1600grand’s Staff Time Reporting and Staff Time Approval

Services NOT affected: everything else

What’s happening: Staff Time Reporting and Staff Time Approval in 1600grand is not available.  ITS staff are working with our vendor to fix it.

When is this happening:  Monday, July 31, 2017 as of 9:00 AM Central time

What you need to do: You do not need to take any action.

Further communications: We will send an update as soon as we have more information.

Wednesday, July 26, 2017

Update 1600grand bookmark

""

With Macalester's updated 1600grand experience and login page, you may need to update its bookmark to reflect the new Web address and clear your browser's cache. Locate your computer's operating system and browser from the list below. Follow the relevant instructions to update your bookmark and clear your cache. If you need assistance with bookmarks, contact the ITS Help Desk at helpdesk@macalester.edu or 651-696-6525.


Add a bookmark to a Web browser & clear cache

Safari 

More info on setting bookmarks with Safari
Manage cookies and website data using Safari
  1. Right-click (option + click) on this link: https://1600grand.macalester.edu/
  2. Select Add Link to Bookmarks...
  3. Add this page to: Bookmarks Menu (default)
  4. Name it: 1600grand
  5. Click Add.

Firefox

More info on setting bookmarks with Firefox
How to clear Firefox cache
  1. Right-click (option + click) on this link: https://1600grand.macalester.edu/
  2. Select Bookmark This Link
  3. Type its Name: 1600grand
  4. Leave it in the Folder: Bookmarks Menu or Bookmarks Toolbar
  5. Click Save

Chrome

More info on setting bookmarks with Chrome
Clear browsing data for Chrome
  1. Copy https://1600grand.macalester.edu/
  2. Click the "Star" found at the right in the address bar.
  3. Click Edit...
  4. Type its Name: 1600grand
  5. Folder: Bookmark Bar
  6. URL: paste https://1600grand.macalester.edu/.

Internet Explorer

More info on setting bookmarks with Internet Explorer 10
How to delete the contents of the Temporary Internet Files folder
  1. Right-click on this link: https://1600grand.macalester.edu/
  2. Select Add to Favorites...
  3. Type its Name: 1600grand
  4. Create in: Favorites or Favorites Bar
  5. Click Add.

Tuesday, July 18, 2017

1600grand Gets a New Look


On July 25 2017, 1600grand will get a new look as we move from version 4 to version 5. You will notice many enhancements including mobile-friendly, responsive design; a color palette to match Macalester’s brand; refreshed content, and a new sign-on experience.
Services affected: 1600grand

Services NOT affected: everything else

What is being done: 1600grand is being upgraded to version 5

When is this taking place:  July 25, 2017 5:00 PM Central time

What you need to do: check out the Then and Now presentation to get a preview of the new look.

Further communications: 1600grand version 4 changes details the items that are going away. 1600grand version 5 layout details what is included in each tab. Video tutorials will be available on the day of the upgrade. Drop-in sessions will be scheduled following the upgrade for those with questions or who want to check out the new look.

Stay tuned to the Daily Piper for more reminders.

If you have any questions or would like more information, please contact the ITS Help Desk at 651-696-6525 or helpdesk@macalester.edu.