|Here's a real spear phishing example|
What is Spear Phishing?Phishing emails are emails that try to fool you into clicking links or sharing confidential information, such as passwords and credit card numbers. Spear phishing goes one step further: the scammer contacts you directly by name, often via chat, instant message or over the phone. Spear phishing attacks frequently use icons and faked URLs that appear to be legitimate. Scammers pretend to be customer service reps or technicians, warning you about potential threats to your computer or bank accounts. Their goal is to make you act quickly, before you have a chance to critically evaluate the information you see.
Stop. Take a breath. Think. You have plenty of time, no matter how urgent the scammer makes it seem. And you have experts on your side who can help you: the ITS Help Desk.