Wednesday, July 31, 2013

Moodle Upgrade Monday, August 5, 2013

We will be upgrading Moodle this coming Monday, August 5 2013. Moodle will be unavailable  between 8:00 and 9:00 AM.  No courses will be lost or modified. Moodle should be back up and running normally by 9:00 AM.  If you have questions, please contact the ITS Help Desk at or 651-696-6525.

Tuesday, July 30, 2013

Brief Internet Outage August 8, 2013

There will be a brief Internet outage on Thursday, August 8, between 6:00 and 7:00 PM. Service will be interrupted for less than 30 minutes. ITS staff will be replacing the border router which gives us access to the Internet. Whether a particular Web service is accessed from on or off-campus will determine its availability during the outage.

On-campus connections:

NOT available: Email, Google Drive, Slate, Adirondack and any other Web service hosted off-site, including the Internet.

Available: 1600grand, Argos, Banner, Citrix, DegreeWorks,, Moodle, wireless and Ethernet, other Web services hosted on campus.

Off-campus connections:

NOT available: 1600grand, Argos, Banner, Citrix, DegreeWorks,, Moodle, other Web services hosted on campus.

Available: Email, Google Drive, Slate, Adirondack and any other Web service hosted off-site, including the Internet.

If you have any questions about this brief outage, please contact Ramón Rentas at 651-696-6633.

Monday, July 22, 2013

Don't fall for Fake 'Verify Your Account' Message

If you receive an email prompting you to verify your webmail account with us that appears to come from Macalester College, it is a scam. This is a targeted spear-phishing attack, intended to fool you into clicking on links that look legitimate but will actually compromise your account. Don't do it.

  • There is no—all ITS communications will come from people you can find in the online directory. New students will get more information about our ITS Notices and Alerts blog in August.
  • You do not need to verify your Macalester Google Apps account.  Ever.
  • The language is stilted and pushes you to act quickly without thinking.

If you clicked on the link in this message, follow these steps immediately to reset your Macalester's account password:
  1. Go to Firefox works best.
  2. Enter your username and password.
  3. Follow the prompts to reset your password.
Longer is stronger when it comes to passwords. Find out how to create strong passwords and passphrases.

Contact the ITS Help Desk at or 651-696-6525 for assistance.    

Friday, July 19, 2013

Brief Telephone Service Interruption 7/22

On Monday morning July 22, between 6:30 and 7:30 AM, there will be a short disruption to incoming telephone service. We are moving to another service provider.   On campus calling, 911 and outgoing calls should not be affected.  All services should be resumed no later than 7:30 AM.

If you experience any phone service issues after 7:30 AM on Monday, or if you have any questions, please contact Kelly Borke at 651-696-6566 or email

Wednesday, July 17, 2013

Google Updates Biweekly Post

Google Apps

Updates to core Google Apps and the major services like Google+. Also major updates that may affect the Macalester community.

When you print a form, each question is formatted in a way that makes it simple for people to fill in when printed on paper.

Google's recent update to Maps offers powerful tools to virtually visit a destination before jumping into your car.

If you haven't yet tried Hangouts in Gmail, you can always click your profile photo in the chat list and select "Try the new Hangouts."

Google Technology

News about other Google products and technology.

New Google Maps app for Android smartphones and tablets.A new Google Maps app for smartphones and tablets

The update includes enhanced search and navigation features.

Starting 7/16/2013, you’ll notice improvements to omnibox suggestions based on the recency of websites visited

Google Business

Google Business news, including policies, user privacy, politics and legal issues.

The 2nd US Circuit Court of Appeals in New York said an earlier court order that had allowed to authors to sue as a group was premature, as it didn't fully consider Google's fair use defence.

Sam Schillace (the father of modern word processing) talks about the challenges of collaborative editing and why people get freaked out when there's no Save button

It is the latest development in a three-year investigation of claims that Google abuses its dominant share of the general web search market

Find out the connection between Prism, the death of Trayvon Martin and Google Glass.

Google Extra

Other Google side projects, including art, science and fun stuff.

July 3, 2013, would have been the doleful thinker's 130th birthday

June 29, 2013, the illustration for the 100th Tour De France seemed like a great opportunity to unify design, illustration and animation.

July 15, 2013, Google celebrated the 407th birthday of artist Rembrandt van Rijn

The Google Cultural Institute and the Eiffel Tower Operating Company have teamed up to create three immersive online exhibitions which blend fascinating historical material with a sprinkling of technological magic.

Follow on Google+

Tuesday, July 9, 2013

Intermittent Macalester Systems Access During Firewall Maintenance on July 15, 2013 from 6:00–7:00 PM

A brief Internet outage lasting up to 30 minutes will take place on Monday, July 15, 2013, between 6:00 PM and 7:00 PM. During this time, ITS will be replacing the campus network firewalls.

Accessing a web service from on or off campus will determine its availability.

Your location
Off-campus hosted services
On-campus hosted services

Examples: Email, Google Drive, Slate, Adirondack, the InternetExamples: 1600grand, Argos, Banner, Citrix,, DegreeWorks, wireless, Ethernet
on campusNOT availableAvailable
off campusAvailableNOT available

If you have any questions or concerns, contact the ITS Help Desk at or 651-696-6525.