Wednesday, September 28, 2011

Alert: All IT Services Down For Repairs Tonight, 09/28/11

Early today an electrical failure brought down the ITS server room.  A temporary fix is in place.  However, we must perform more extensive electrical repairs - or risk greater damage to our servers the next time power fails or surges.

In order to repair our electrical supply, we must take all IT services offline from 9:00 to 11:00 PM tonight, Wednesday September 28.  All IT services - including, but not limited to Internet access, email, Banner, 1600grand, networked file servers, Moodle, CBORD card services and Macalester's Web server - will be shut down at 9:00 PM this evening.  After the power reconfiguration, we expect to restore the most critical systems first (for example, Internet access and the Macalester Web site) beginning at approximately 10:00 PM. Other services will follow in tandem.  All IT services should be fully functional again by 11:00 PM.

We regret the necessity for interrupting services to you.  We would certainly defer it or avoid it altogether if those were workable options.

If you have questions or concerns, please contact Ramón Rentas at 651-696-6633.

10:15 AM 09/28/11: Printing, Wireless Services Restored

As of 10:15 AM today, Wednesday September 28, all network printing services and wireless network connectivity have been restored.  If you continue to experience problems with these or other services, please call the ITS Help Desk at 651-696-6525.

Alert: Power Outage Affects Printing, Wireless, 09/28/11

Between 3:30 and 4:00 AM today, Wednesday September 28, electricity to the ITS server room unexpectedly failed. As of 5:00 AM, most services have been restored. 

One widely-used server is still down: this is C1N1, the campus' primary print server.  ITS staff are working to bring this server back online this morning, but you may experience difficulty printing until it is restored.  If you have a critical printing need, please call the ITS Help Desk at 651-696-6525. 

Also, wireless network services are down in some locations.  We are working to restore these services as well.  If you encounter difficulty with wireless, wait a few minutes and try connecting again. 

Internet access, email, Banner and 1600grand are all operational.  If you have questions, please call Ramón Rentas at 651-696-6633.

Friday, September 23, 2011

Web Page Maintainers: Server Upgrade Notice

This message has been sent directly to individuals who maintain websites for college departments and offices.

The next phase of our Novell to Active Directory migration will occur next Tuesday, September 27, with the upgrade of the Novell Web server to the Active Directory platform.  This is what you can expect will happen over the next few days:

  • Friday, September 23:  The upgrade process begins during the evening with an initial file copy.   Web pages will still be available for editing during this time, but due to the way the file copy and synchronization works, we ask that you do not do major restructuring of websites until after the migration is complete.  Please avoid deleting files and moving files to new locations.  Editing of department Web pages is fine throughout the weekend and on Monday and Tuesday.

  • Tuesday, September 27:  Beginning at 5:00 PM, there will be no access to the Novell Web server for Web page editing.  During the evening and overnight, a final file synchronization process will occur.  Web pages will be available for browsing/viewing during this entire time (the Macalester website will not be down; only page editing will be affected).

  • Wednesday, September 28:  Web files will be available for editing beginning at 8:00 AM.  Web maintainers will need to update file pathnames in Web editing software (Dreamweaver and/or Contribute) in order to access Web pages for editing.  Instructions will be provided to you next week, and personal assistance will be available from the ITS Help Desk and Web Services.
If you have questions about the server migration, please call the ITS Help Desk at 651-696-6525.

Thursday, September 22, 2011

Google Introduces Appointment Slots

This summer, Google added Appointment Slots to the calendar.

Appointment slots can be used to sign up for faculty/staff office hours, advising, auditions, oral exams, or other activities where you ask a participant to choose a meeting time from a range of possibilities.

With the recent upgrade to our Google services, Appointment Slots can now be used within the Macalester community. Visit the Google Blog for step-by-step instructions on using this feature. If you are interested in assistance, contact the ITS Help Desk.

Tuesday, September 6, 2011

New Google Services

Now that all Macalester Google accounts have been upgraded, you have access to several new services. To try any of these new goodies, quit both your Macalester Google account and your personal GMail account before following these links. Use your Macalester email and password (e.g., username@macalester.edu) to sign in.

Blogger is for creating your own blog and reading others' blogs.

Google Reader collects multiple information sources you choose from the Web into one list. New content posted to any of these sources automatically comes to your Reader account.

Picasa gives you tools to archive and publish your photos, as well as viewing other people's shared pictures.

Maps helps you get and save travel directions.

News lets you customize your own newsfeed.

Try them! Remember, you can now switch between your Macalester Google account and your GMail account - see our note from August 29. You can access any of these services through either account.