Friday, August 19, 2011

Welcome and Macalester ITS Communication

Welcome to Macalester College from all of us in Information Technology Services, whether you are new to campus or returning for the new academic year! Whenever there's something happening with information technologies at Macalester, we will communicate it to you.  Our primary information venues are this ITS 'Notices and Alerts' blog (also linked from the ITS Web pages, http://www.macalester.edu/its/), and the Daily Piper, published by the Communications & Public Relations office. We send advance notice of scheduled system downtimes, planned maintenance, new developments and other issues that concern you to our blog and the Piper.  Check these sources first. 

When unplanned system events or immediate issues arise, we also use 'ITS-Alert' e-mail lists for faculty, staff and students. All postings include links to archives.  We try to notify you of significant technical events, and we realize you prefer messages that are brief, clear, relevant and infrequent. ITS staff will always communicate with you using our own Macalester accounts or with Macalester distribution lists, such as ITS-Alert.  All ITS staff are listed in the online Directory, and all of us include accurate contact information in messages we send to you.

Don't be fooled by "phishing" scam emails. These fake messages look like official communications from banks, government offices, vendors, even from Macalester ITS. They try to get you to divulge personal information "to keep your account open" or "to maintain your password." If you reply, your information can be used to perpetrate other frauds in your name, or even get access to your bank accounts, medical records, etc.  You should never reply to a phishing scam, but simply delete the message. If you are suspicious of any email you receive, please call our Help Desk at 651-696-6525.

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