Tuesday, March 29, 2011

Alert: iPrint Problems

The iPrint system is down as of this morning, Tuesday March 29. iPrint is used solely by some Windows PCs which print through Novell; this problem does not affect Apple Macintosh printing, use of multi-function devices, color printing or printing in computer labs. ITS Network staff are working to resolve the iPrint difficulties. In the meantime, if you are a Windows PC user and cannot print, please call the ITS Help Desk at (651) 696-6525. We will help set you up to print directly to your printer, bypassing the problematic iPrint system.

This notice has been sent directly to faculty and staff members. Students are not likely to be affected.

Thursday, March 17, 2011

Alert: Admin reboot tonight

We migrated all data on the Admin server to new hardware this past weekend. The migration resolved most, but not all, of the problems we've been having with Admin. We have continued to work with our vendor on fixing the remaining issues, and the vendor directs us to change some settings in an effort to correct these problems. This will require a brief Admin downtime this evening. We plan to take Admin down at 9:00 PM, and will restore service by 10:00 PM. We understand that some offices are very busy at this time, and we regret the inconvenience - but we want to do all we can to correct the problem before classes resume. If you have questions or concerns, please contact Gabe Stitzel at stitzel@macalester.edu or 651-696-6823.