Friday, October 9, 2015

Google Drive Access Problem Resolved

As of 4:10pm 10/9/15, Google reports that Google Drive service has already been restored for some users, and that they expect a resolution for all users in the near future.  This outage appears to have affected users world-wide, but Google has no information yet as to what caused the problem. If you continue to have difficulty accessing your Google drive documents, please try another browser, or contact the Help Desk at 651-696-6525. 

Original report:
As of 2:00 PM 10/9/15, many Macalester people are reporting problems in accessing Google Drive. Google confirms that this is a problem for all Google users worldwide, and that it affects all aspects of Drive - Docs, Sheets and Slides.  ITS staff are monitoring the situation, and we will send more information as it becomes available.

Network Maintenance Day, Saturday October 24

ITS staff will conduct a regular system maintenance period on Saturday October 24, 2015, from 6:00 AM until 12:00 noon.  We will be performing upgrades, testing connections, patching and doing other tasks to keep our critical campus information systems running efficiently.

Please expect that most networked services - including Banner, 1600grand, DegreeWorks, Moodle and PaperCut-based printing - will be down, completely or intermittently, during the maintenance period.  However, Internet access and Google Apps will NOT be affected, and should remain available while we perform the maintenance.

If you have questions or concerns, please contact Ramón Rentas via email ( or by phone at 651-696-6633.

Thursday, October 8, 2015

6-1/2 Ways to Find and Organize Google Drive Files

1. Student accounts are deleted after graduation; make a departmental account the owner

Accounts of graduated seniors are disabled usually the last day of fall semester’s add/drop period. That means that any Google Docs owned by student workers will no longer be available. Do yourself a favor, and ask the student worker to change the document’s downer to a departmental account.

2. Add a star to the file or folder; use Starred menu to locate


3. Use the description field to tag and search


4. Add the same file to multiple folders, without having to duplicate it


5. Doc title search vs. keyword search


6. Advanced search

6.5. More Search Options

  • Search for text in the first 100 pages of any PDF and image files
  • owner:username
  • from:username
  • to:username
  • type: pdf, image, document, spreadsheet, presentation, form, table