Tuesday, August 30, 2016

Students: Internet Speed Magic

This is a picture of an Ethernet cable.  Or, if you prefer, call it "the Netflix cable," "the Hulu cable" or "the Overwatch cable."  Sound interesting?   

Wireless network access may convenient, but you're sharing that signal with your roommate, other students on your floor, and possibly students on other floors.  The more people are using it, the less share of the signal you get.  If you want a strong, secure signal all to yourself - when gaming, watching movies or other streaming content - use an Ethernet cable.  It connects the orange wall jack in your room to your computer, either directly or through an Ethernet adapter.  

We'll give you an Ethernet cable at no charge. Just stop by the ITS Help Desk in Neill 314 during business hours and ask for yours. 

Monday, August 29, 2016

ITS Help Desk Support in Two Locations Starting August 31

Information Technology Services and the DeWitt Wallace Library are excited to announce a collaboration for ITS Help Desk support.

Beginning on Wednesday, August 31, the ITS Help Desk will be open Monday through Friday from 8:00 AM to 6:00 PM at its location in 314 Neill Hall. The ITS Help Desk Express at the DeWitt Wallace Library’s service desk will be available during all the Library’s open hours.

Contact the ITS Help Desk by stopping by at either location, calling 651-696-6525, emailing helpdesk@macalester.edu, or chatting at macalester.edu/its.

Thursday, August 25, 2016

Students: Get Connected! 8/25/16

The Information Technology Services (ITS) Help Desk is here to assist you - email helpdesk@macalester.edu or call 651-696-6525.

If you bring a computer, smartphone, tablet or gaming device to campus, it must be registered before connecting to the College network. Registration simply associates your name with your device(s), so that we can contact you quickly if there are problems.  To register from on campus, launch any Web browser and go to: http://registration.macalester.edu

Want to get on wireless?  The 'Macalester-Student' wireless network segment is set aside solely for your use. To get on it, you must enter a wireless 'key' one time. (The 2016-2017 student wireless key remains the same as it was last year, so if you are returning, you should be good.) The student key was sent out via the ITS-Alerts-Student list this morning.

Please do not share this key - if you do, you may compromise the security and confidentiality of your data.  Be assured that guests have their own dedicated network segment ('Macalester-Guest,' which does not require a key.  Have Mom and Dad use this one.)

If you have any problems with your computer, stop by the ITS Help Desk in Neill 314.  We're open Friday 8:00 AM to 4:30 PM, also 9:00 AM to 4:00 PM on Saturday and Sunday. 

New students, check out the First Year "Techlist" for more information on campus computing:  http://www.macalester.edu/its/accounts-services/firstyeartechlist/