Tuesday, December 4, 2018

How to clear browsing data on your desktop

To resolve performance problems with web applications including 1600grand, it may be necessary to delete the cookies, cache and history used by your desktop's browser.

How to clear a web browser's data, cache, history, etc.

Thursday, October 11, 2018

Network Maintenance Day, Saturday October 27, 2018

ITS staff will conduct a scheduled system maintenance period on Saturday March 10 from 6:00 AM until 12:00 noon. We will perform upgrades, test connections, apply patches and do other tasks to keep our critical campus information systems running efficiently.

Services affected: Networked systems. Please assume that the service you want may be intermittently unavailable during the maintenance period.

Services NOT affected: Email and Internet access.

What is being done: We are making routine repairs, upgrades and patches to networked services.

When is this taking place: Saturday October 27, during fall break, between 6:00am and noon.

What you need to do: If you must access networked services during the maintenance period, expect intermittent connectivity.

Further communications: Reminder will appear in the Mac Daily as the scheduled maintenance day approaches.

Contact: If you have any questions or would like more information, please contact Ramón Rentas at 651-696-6633 or rentas@macalester.edu.

Friday, October 5, 2018

Faculty: Change To Assignment Grading In Moodle

This week the AIAs have received several reports of faculty experiencing technical issues while grading assignments within Moodle. As a result, ITS is disabling Moodle’s document conversion engine, a feature used while grading student assignments.

What happened: When faculty attempt to grade using the online assignment grading interface, Moodle freezes, thereby halting future work. Additionally, faculty can’t view some student submissions by using the preview and annotation pane of the assignment grading interface.

Why did this happen: ITS is working to identify and resolve the root cause of the issue. Moodle’s document conversion engine will be disabled until ITS can resolve that cause.

What this means for you: When grading assignments in Moodle, student work submitted as online text, Word documents, or any other non-PDF format will not be visible in the online assignment grading interface. The left side of the interface will be blank (pictured below). You can download student assignments and can view online text in the right side of the assignment grading interface. PDF submissions will appear in the left side of the assignment grading interface.

If you get locked out of Moodle or have difficulty grading, please don’t hesitate to contact your AIA for assistance.